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14.01 / Social media & content systems

Social media strategy & channel roles

Define each platform’s role in discovery, education, conversation and purchase. Channel choices reflect the audience and available resources.

Service illustration: Social media strategy & channel roles

✦ / What do you need to work on?

What do you need to work on?

12 selected practice areas. Original numbers guide you through the full catalogue.

What you will receive

A channel map, presence priorities, team responsibilities and evaluation measures.

Ongoing account management, placements, creator contracts and advertising disclosures require separate scope and applicable market checks.

What helps us assess your question

Audience, markets, positioning, available channels, content-production resources and substantiated product properties.

Start with a general outline. Confidential materials are shared only after agreement.

02 / How the work progresses

How the work progresses

Stages are agreed after reviewing your question. Some research runs in parallel; each decision depends on the quality of the available data.

  1. Define the question

    Audience, markets, positioning, available channels, content-production resources and substantiated product properties.

  2. Research and compare

    Define each platform’s role in discovery, education, conversation and purchase. Channel choices reflect the audience and available resources.

  3. Test the decision

    Compare audience needs, content, team capacity, platform rules and evaluation criteria.

  4. Deliver and plan next steps

    A channel map, presence priorities, team responsibilities and evaluation measures.

Methods and public sources

Sources are chosen for the product, market and period. These are reference databases and methods; a link does not imply partnership or endorsement of a project.

Northwestern Medill · Integrated marketing communicationsFTC · Advertising and marketing

Research does not replace laboratory testing, safety assessment, legal advice or an authorised specialist’s decision. The contract defines the scope of review and each party’s responsibilities.

03 / Scope and working arrangements

Scope and working arrangements

Before paid work starts, we agree the input materials, deliverables, timing, fees and involvement of qualified specialists.